Frequently asked questions (FAQs)

What science is behind Rewire?

Yes, first established in this landmark 2009 study,  brain endurance training (BET) has been shown in fMRI brain scans and numerous peer reviewed studies to improve athletic performance by targeting the part of the brain responsible for managing fatigue, decision making and the suppression of undesirable impulses aka will power. Research by our scientific advisor Walter Staiano showed in his 2015 study that brain training is highly effective in improving endurance performance when combined with traditional physical training. Those in the brain training group had a 3x improvement in time to exhaustion (TTE) than the control group (+126% compared to +42%) over a 12 week training period.

How does the product work?

The product consists of a pair of wireless brain training straps that attach to the handlebars of your bike so that you can answer brain training questions while doing your normal indoor workout on the bike.  The brain training straps then pair with the Rewire Fitness app which has a variety of workouts across all training levels so that you can do brain training while doing your normal power-based structured indoor cycling workout.   Please Note: that the brain training straps have been designed to easily adapt to other sports beyond cycling which will be added over time.

How much does it cost?

We offer two subscription options monthly or annual along with a one-time purchase of the brain training straps

MONTHLY SUBSCRIPTION $30/MONTH

  • Monthly subscription: $30 USD (cancel anytime)
  • Brain training straps:  $53.99 USD
  • Standard tax and shipping charges
  • Some other currencies accepted including (CAD, GBP, EUR & AUD)

ANNUAL SUBSCRIPTION $288 (SAVE $72)

  • Annual subscription: $288 USD
  • Brain training straps:  $53.99 USD
  • Standard tax and shipping charges
  • Some other currencies accepted including (CAD, GBP, EUR & AUD)

Will you charge my credit card up front?

For preorders we will only charge your credit card when the product ships.  For standard orders (outside of preorder offers) we will charge your card upon checkout.

When will I receive the product?

Our current estimation is based on our manufacturing partner timeline which is targeted to start in July 2020.   Please keep in mind that we are an early stage startup and there is certainly a chance we may experience unexpected delays.   That said, we will do our best to meet our target deadlines and will keep you informed with any changes to our schedule. You may also request a cancelation at any time by contacting our support team at:  support@rewirefitnessapp.com

Which sports are Rewire suitable for? (Or even beyond sports)

Our first release is focused first on brain training straps that support indoor cycling for competitive cyclists and triathletes but we have plans to expand to many other sports over time including running, strength training, rowing and select team sports.  Additionally the mental endurance recovery system may be used by anyone including non-athletes to help reduce stress, improve mental and physical recovery and reinforce a positive mindset. 

I’m a coach, can I track my athletes centrally using Rewire?

We have plans to provide a coaching portal to manage athletes but have not added this feature yet.   We do support full syncing with Strava and have plans to offer syncing with programs like TrainingPeaks in the near future.  We would also be happy to discuss bulk order discounts for your athletes. Please contact us if you would like to learn more about current and future options:  sales@rewirefitnessapp.com

Which Power Meters work with Rewire?

The Rewire system supports most Bluetooth enabled standard power meters using the following protocols “Fitness Machine Bluetooth Standard” or “Cycling Power Bluetooth Standard”.  This represents the majority of power meters that are part of the bike as well as most that are part of an indoor training system like Wahoo, Kinetic etc.  Please contact our support team if you have any other questions about power meter compatibility:  support@rewirefitnessapp.com

Additionally, we can recommend a solution for ANT only devices that creates a Bluetooth bridge to the Rewire device called Cable which can be found here: https://npe-inc.com/cableinfo/.   

What is your cancelation / refund policy?

You may cancel your subscription within the first 30 days for a full refund.   For monthly subscribers you may cancel at any time. For annual subscribers you may also cancel at any time however you will not be eligible for a partial refund based on the remaining balance of your annual subscription.

What are the system requirements for using Rewire?

  • iPhone/iPad device running iOS 11.4 or later 
  • Android phone or tablet device running Android 5.0 or later
  • Power Meters: Most Bluetooth enabled power meters (compliant with either “Fitness Machine Bluetooth Standard” or “Cycling Power Bluetooth Standard”)
  • Heart Rate Straps: Most Bluetooth heart rate straps using (compliant with “Heart Rate Service Standard”)

Please don’t hesitate to reach out to our support team if you have specific capability questions:  support@rewirefitnessapp.com

Other Questions? Contact our support team here

Please contact our support if you have any questions or concerns:  support@rewirefitnessapp.com